Practical info

Here is everything you need to know when preparing a visit to NTGent. How to get to one of our venues, how we make them accessible for you and where to go when you want to have drink (or bite).

Tickets

Buy them 24/7 online or at our ticket office.

Buy them 24/7 online or at our ticket office.

Contact & opening hours:

Tickets Gent
Sint-Baafsplein 17
9000 Ghent

T: +32 (0) 9 225.01.01 M: tickets@ntgent.be

Mon to Fri from 10:00 till 18:00, Sat from 14:00 till 18:00
Closed on Sunday

Do you have a voucher to spent issued because of corona-related delays or annulations? Find out how to use it correctly below.

Gift voucher

A great gift for every occasion and perfect for culture lovers of all sorts.

A great gift for every occasion and perfect for culture lovers of all sorts.

You choose an amount between 5 and 500 euros, and receive a voucher for that amount. The voucher can be purchased at Tickets Gent or online.

Those who order at the box office will receive their voucher(s) there; those who buy online will receive an email with a unique code. With this code the recipient can order tickets for the performance of his/her choice until the amount has been used up. If there is not enough credit on the code to book a new ticket, the balance can be paid. Book your gift voucher online.

Discounts

Here's an overview of our discounts.

Here's an overview of our discounts.

DISCOUNT

NTGent offers a discount to -26 year olds, +65 year olds, and a reduced rate to jobseekers, EYCA card holders and members Open Doek vzw (1 ticket/person).

GROUPS & SCHOOLS

Coming with a group (15 people)? You enter at a reduced price, following our other reductions. Contact public outreach publiekswerking@ntgent.be.
Going to a production with your school? Contact public outreach: publiekswerking@ntgent.be.

Uitpas

UITPAS (WITH SOCIAL TARIFF) 

NTGent also accepts this card for all performances (except for auditorium rentals). Tickets with UiTPAS can only be obtained directly from Tickets Gent: at the ticket counter at Sint-Baafsplein 17, by telephone on 09 225 01 01 or by e-mail at tickets@ntgent.be, mentioning the UiTPAS number. 
For more information, go to uitingent.be/uitpas.

Foto Eu Disability Card

EUROPEAN DISABILITY CARD (EDC)

On presentation of this card you pay the standard rate (or a reduced rate if you qualify). For your guide, if any, we provide a free ticket. 
You can apply for the card free of charge or reserve it at the evening ticket office.

Enchante

ENCHANTE: GIVE SOMEONE THE GIFT OF A THEATRE TICKET

Some people cannot afford an evening at the theatre. The citizens' initiative ENCHANTE, best known for offering cups of coffee to those in need, enables you to buy a theatre ticket for someone who cannot afford one.
Do you need a postponed ticket? Then ask for one at Tickets Gent: at the counter, by telephone on 09 255 01 01 or by mail at tickets@ntgent.be.


HOW DOES IT WORK?

  • Buy an Enchanté ticket for €10 by adding it to your shopping basket.
  • NTGent keeps all these tickets for people whose circumstances make them vulnerable.
  • Enchanté publicises this offer through ambassadors and social partners such as the public welfare centres (OCMW), psychiatric care centres, organisations for the homeless etc.
  • Anyone of them can ask for a ticket by contacting us: saartje.cauwenbergh@ntgent.be or +32 (0)9 269 35 30 and use it to attend a production of their choice at NTGent, according to availability.

VOUCHER (credit due to Corona)

  • You received an email from tickets@ntgent.be containing your voucher.
  • Open your voucher by clicking on 'download your tickets/voucher in PDF'.
  • Copy the unique 12-digit code.
  • Make your reservation online and choose your price type (standard/-26/+65 etc...) and click on next.
  • Select a payment method.
  • At the bottom of the Payment box, click the red link and enter the voucher's unique code in the payment options.
  • The amount will be deducted from your voucher.
  • Not successful? Contact us before paying on 09 225 01 01 or at tickets@ntgent.be