Accessibility

NTGent is an open house, accessible to everyone.

In order to be able to offer you the best service, we ask you to always provide all relevant information when booking your tickets. Before the show begins, during the break and when leaving the auditorium and the building, you can approach the staff with your questions and for any help.

People who want to make use of our accessibility services are requested to order their tickets by telephone, email or at the office of Tickets Gent. Please state clearly which service you would like to use, so that we can provide you with customised service.

M: tickets@ntgent.be | T: +32 9 225 01 01

Would you like to know more about the accessibility of our performances or our buildings?

Contact NTGent Publiekswerking - Saartje Cauwenbergh
M: saartje.cauwenbergh@ntgent.be | T: +32 9 269 35 30

Wheelchair users

Our buildings are accessible. Please speak to our staff if you would like assistance.

Our buildings are accessible. Please speak to our staff if you would like assistance.

The NTGent Schouwburg is accessible for wheelchair users via ramps along both entrance sides. The theater hall is accessible with an elevator, the available seats (mobile seats) are located at the back of the parterre. An adapted toilet is available.

Minnemeers (with the exception of the public foyer), Arca and the Minard theater are also wheelchair accessible. In Minnemeers and Arca the available seats are at the front of the stands, in the Minardschouwburg they depend on the theatre where the performance is taking place.

When you reserve your tickets, we ask you to specify whether you use a normal or electric wheelchair, and whether you wish to sit in your wheelchair during the performance. Please arrive on time on the evening of the performance. The reception staff will then be able to help you to your seat in time.