Accessibility

NTGent is an open house, accessible to everyone.

In order to be able to offer you the best service, we ask you to always provide all relevant information when booking your tickets. Before the show begins, during the break and when leaving the auditorium and the building, you can approach the staff with your questions and for any help.

People who want to make use of our accessibility services are requested to order their tickets by telephone, email or at the desk. Please state clearly which service you would like to use, so that we can provide you with customised service.

M: tickets@ntgent.be | T: +32 9 225 01 01

Would you like to know more about the accessibility of our performances or our buildings? 
Contact NTGent Publiekswerking - Saartje Cauwenbergh 
M: saartje.cauwenbergh@ntgent.be | T: +32 9 269 35 30

Wheelchair users

The NTGent theatre is accessible to wheelchair users via ramps and mobile seats in the hall. The auditorium is accessible by elevator and the available places are on the parterre. There is an accessible toilet available.

Minnemeers (with the exception of the lobby), Arca and the Minardschouwburg are also wheelchair accessible. In Minnemeers and Arca the available places are in front of the seats. In the Minardschouwburg it depends on the hall in which the performance takes place.

When booking your tickets, we ask that you inform us whether you are using an ordinary or an electric wheelchair, whether or not you wish to be in your wheelchair during the performance and whether or not you wish to attend the free introduction 45' before the start of the performance. Please be present about 45' before the start of the performance on the evening itself. The staff can then help you to get to your seat in time.