Accessibility

NTGent is an open house, accessible to everyone.

In order to be able to offer you the best service, we ask you to always provide all relevant information when booking your tickets. Before the show begins, during the break and when leaving the auditorium and the building, you can approach the staff with your questions and for any help.

People who want to make use of our accessibility services are requested to order their tickets by telephone, email or at the desk. Please state clearly which service you would like to use, so that we can provide you with customised service.

M: tickets@ntgent.be | T: +32 9 225 01 01

Would you like to know more about the accessibility of our performances or our buildings? 
Contact NTGent Publiekswerking - Saartje Cauwenbergh 
M: saartje.cauwenbergh@ntgent.be | T: +32 9 269 35 30

UiTpas

Uitpas offers a discount for people in poverty living in Ghent.

Uitpas offers a discount for people in poverty living in Ghent.

UiTPAS is a loyalty program with which you earn loyalty points, which you can redeem against a leisure or entertainment activity, discounts or gadgets. The program offers advantages for every cardholder and at the same it time it helps people living in poverty by offering them automatic discounts in a discreet way. 

How does it work? UiTPAS users receive one point every time they participate in an activity of an UiTPAS partner. Those points can be redeemed for a guided tour of 90 minutes in the NTGent Theatre. This tour is private and for a maximum of 30 persons. You can exchange your points at Tickets Ghent, Sint-Baafsplein 17, 9000 Ghent (Monday till Friday from 10:00 to 18:00, Saturday from 14:00 to 18:00) Pay attention! After you’ve exchanged the points at Tickets Ghent you need to contact Publiekswerking NTGent to arrange a date and time. You can do this by telephone 09/269 35 30 or by e-mail publiekswerking@ntgent.be. Don’t forget to mention you want to book a guided tour with the UiTPAS advantage.  

For inhabitants of Gent, Merelbeke or Destelbergen who live in poverty, UiTPAS is a discount card. They can participate in leisure or entertainment activities with an 80% discount on their ticket. You can make a reservation individually by telephone 09/225 01 01, by e-mail tickets@ntgent.be or at the ticket office (Sint-Baafsplein 17, 9000 Ghent). It is not possible to book online with UiTPAS. Always mention that the reservation is made with UiTPAS for people who live in poverty. You can also make a reservation with an organization for a group by e-mailing line.devlamynck@ntgent.be, but you can only pay and pick up the tickets at the ticket office by showing the UiTPAS cards or Group Card.